Last Updated: February 2, 2025

Welcome to UAE Hydroponics! We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website https://uae-hydroponics.com and use our online store.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree, please do not use our website.

1. Information We Collect

We collect data to provide a seamless shopping experience and improve our services.

1.1 Personal Information

  • Full name
  • Email address
  • Phone number & WhatsApp contact
  • Billing & shipping address
  • Payment details (processed securely via third-party payment providers)

1.2 Non-Personal Information

  • IP address & device information
  • Browser type & operating system
  • Website usage & analytics data
  • Cookies & tracking technologies

2. How We Use Your Information

We use your personal and non-personal data for the following purposes:

  • Order Processing: To confirm, fulfill, and deliver purchases.
  • Customer Support: To assist with inquiries and resolve issues.
  • Marketing & Promotions: To send exclusive offers, newsletters, and product updates (opt-out available).
  • Security & Fraud Prevention: To detect and prevent fraudulent activity.
  • Website Improvement: To analyze user behavior and enhance functionality.

3. Sharing Your Information

We do not sell, rent, or trade your personal data. However, we may share information with:

  • Service Providers: Payment processors, delivery companies, and IT security services.
  • Legal Authorities: If required to comply with applicable laws or protect our rights.
  • Marketing Partners: Only with your explicit consent for promotions.

All third parties are required to maintain the confidentiality and security of your information.

4. Data Protection & Security

We implement strong security measures to protect your personal data, including:

✔ SSL encryption for secure transactions
✔ Firewalls & intrusion detection systems
✔ Limited access to sensitive data
✔ Compliance with global data protection laws (GDPR, CCPA, etc.)

However, no online system is 100% secure. Always use strong passwords and be cautious when sharing personal details online.

5. Your Privacy Rights

Depending on your location, you may have the right to:

✅ Access & Update: Request a copy of your data or update inaccuracies.
✅ Delete Data: Ask us to erase your personal information (subject to legal obligations).
✅ Opt-Out of Marketing: Unsubscribe from emails and promotional messages anytime.
✅ Restrict Processing: Limit how we use your data under certain conditions.

To exercise these rights, contact us at [email protected] or WhatsApp +971 52 2020 052.

6. Cookies & Tracking Technologies

Our website uses cookies to enhance functionality and provide a personalized shopping experience.

  • Essential Cookies: Required for site functionality.
  • Analytics Cookies: Help us improve website performance.
  • Marketing Cookies: Used for targeted ads and promotions.

You can disable cookies in your browser settings, but some features may not work as expected.

7. Third-Party Links & Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing any data.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date. We encourage you to check back regularly for updates.

9. Contact Us

For any questions or concerns regarding your privacy, feel free to contact us:

📧 Email: [email protected]
📱 WhatsApp: +971 52 2020 052
🌍 Website: https://uae-hydroponics.com

Thank you for trusting UAE Hydroponics! 🌱💚 Your privacy matters to us.